
FAQ
What are some places to visit nearby?
Villars-sur-Ollon is a great starting point for exploring French-speaking Switzerland. The Bex Salt Mines are 20 minutes away, and the Château d'Aigle is 25 minutes away. Montreux and Chillon Castle are 40 minutes away, Lausanne and Glacier 3000 are 45 minutes away, and Gruyères and Maison Cailler are one hour away. The Welcome Card, available upon request at check-in, offers a 20% discount on several of these excursions.
How do I get to the hotel?
The Chalet RoyAlp Hotel & Spa is located in Villars-sur-Ollon, a 1.5-hour drive from Geneva Airport and 45 minutes from Lausanne. By car, take the A9 highway to Bex or Aigle, then follow the mountain road. By train, travel to Bex or Aigle, then take the Bex–Villars–Bretaye rack-railway—which has a stop right at the foot of the hotel—or the Aigle–Villars-sur-Ollon Gare bus, which connects to the rack-railway at the Villars-sur-Ollon train station. The hotel can also arrange private transfers from Geneva for you upon request.
What packages does Chalet RoyAlp offer?
The Chalet RoyAlp Hotel & Spa offers seasonal packages that combine lodging, dining, spa services, and resort activities, as well as golf, ski, and wellness packages depending on the time of year. For more information on our current offers, visit: Offers.
What services does the hotel offer?
The Chalet RoyAlp Hotel & Spa is a 5-star hotel in Villars-sur-Ollon, a member of The Leading Hotels of the World and awarded a Michelin Key. Opened in 2008, it comprises four traditional chalets and features 62 rooms and suites, as well as 27 residences.
The Chalet RoyAlp Hotel & Spa offers concierge service, the Spa by RoyAlp, four restaurants and a bar, a Kids’ Club, a private movie theater, six conference rooms, room service, a ski room, a bike storage room, a cigar lounge, and valet parking.
Is there a Kids' Club at the Chalet RoyAlp & Spa?
The Kid’s Club at Chalet RoyAlp & Spa is open Wednesday through Sunday from 3:00 p.m. to 6:00 p.m. for children ages 4 to 12.
What can you do at the hotel?
The Chalet RoyAlp Hotel & Spa offers a wide range of on-site activities. The Spa by RoyAlp features an indoor pool and fireplace, a sauna, a steam room, a hot tub, and a sun deck, as well as a 24-hour fitness center and yoga and Pilates classes. The hotel also has a private movie theater, several game rooms, an outdoor playground, a cigar lounge, and three restaurants and a bar.
What sports can you do at the Chalet RoyAlp Hotel & Spa?
Located in the heart of the Villars-sur-Ollon ski resort, the five-star Chalet RoyAlp Hotel & Spa is the ideal base for winter and summer sports and activities, including skiing, cross-country skiing, hiking, snowshoeing, yoga, cycling, fitness, swimming, climbing, ice skating, tennis and golf.
What restaurants are there at Chalet RoyAlp?
The Chalet RoyAlp Hotel & Spa features four dining venues, all open to the general public. Le Rochegrise offers refined, local, and seasonal cuisine; Le Grizzly is our traditional carnotzet dedicated to raclette and fondue in the winter; BeAR’s Bar is a cocktail and snack bar with a terrace; and Le Refuge is a plancha and grill restaurant with a terrace where you can dine as the sun sets. We also offer authentic experiences: the Table d’Hôtes, prepared in the kitchen, and the Cigar Lounge, where you can enjoy a saloon-style atmosphere. For more information and reservations, call +41 24 495 90 90 or email info@royalp.ch.
What is included in the price for one night?
The rate for one night at the Chalet RoyAlp Hotel & Spa includes breakfast, access to the Spa by RoyAlp and the fitness center, the Kids' Club, access to the private movie theater (by reservation), Wi-Fi, and the resort's Welcome Card.
Is there a tourist tax at Chalet RoyAlp?
The visitor's tax is CHF 3.80 per night per adult and CHF 1.90 per night per child (ages 6 to 15).
Are there airport transfers from Geneva?
The Chalet RoyAlp Hotel & Spa can organise transfers to/from Geneva airport for an extra charge.
Does the hotel offer a shuttle service?
The Chalet RoyAlp Hotel & Spa offers a free shuttle service to and from the village of Villars-sur-Ollon.
What are the check-in and check-out times?
Check-in at the Chalet RoyAlp Hotel & Spa begins at 3:00 p.m., and check-out is by 12:00 p.m. The front desk is open 24 hours a day, and luggage storage is available both before check-in and after check-out. Early check-in or late check-out may be possible depending on availability, for an additional fee.
Can we host events at Chalet RoyAlp?
An exceptional setting in the heart of the Alps, the Chalet RoyAlp is the ideal place to celebrate your wedding. With six versatile rooms that can accommodate seminars, private events, and receptions, it offers a setting worthy of the most special occasions. Our teams will be delighted to assist you in planning this unique event.
What are the cancellation policies?
The cancellation policies for the Chalet RoyAlp Hotel & Spa vary depending on the rate booked.
For more information, please contact our reservations department at +41 24 495 90 09 or reservation@royalp.ch.
What languages are spoken at Chalet RoyAlp?
The staff at the Chalet RoyAlp Hotel & Spa in Villars-sur-Ollon speak French, English, German, Italian, Spanish, and Portuguese.
How far is the center of Villars-sur-Ollon?
The Chalet RoyAlp Hotel & Spa is located just a few minutes' walk from the center of Villars-sur-Ollon, in the Vaud Alps, where you'll find shops, restaurants, cafés, a pharmacy, and ski rental shops. The drive takes two minutes.
A stop on the Bex–Villars–Bretaye (BVB) rack-railway line is located at the foot of the hotel: it serves the village center, the Villars-sur-Ollon train station, and, further up the mountain, the ski area all the way to Bretaye (1,806 m). The hotel’s free shuttle also provides this service; please contact the concierge desk to arrange a ride.
Is there parking at Chalet RoyAlp?
The Chalet RoyAlp Hotel & Spa offers outdoor and underground parking on site, as well as charging stations for electric vehicles.
For hotel guests:
- Outdoor parking: CHF 15 per day
- Underground parking: CHF 30 per day
- Electric vehicle charging: CHF 60
Parking is freefor guests dining at one of the restaurants or booking a treatment at the Spa by RoyAlp.
Valet parking is available from 8:00 a.m. to 8:00 p.m.
Is breakfast included?
Breakfast is included. It is served at Le Rochegrise restaurant or in your room for an additional fee.
Is there room service?
The Chalet RoyAlp Hotel & Spa offers 24-hour room service, with a daytime menu and a nighttime menu.
Are pets allowed?
Pets are welcome at the Chalet RoyAlp Hotel & Spa for an additional fee of CHF 40 per night.
Is the hotel open year-round?
The Residences are open year-round, with a variety of offerings depending on the season. The hotel’s rooms and suites are available during the summer and winter seasons. Our reservations department can be reached at +41 24 495 90 09 or at reservation@royalp.ch.
Where is the Chalet RoyAlp located in relation to the village?
The Chalet RoyAlp Hotel & Spa is located in the heart of the village of Villars-sur-Ollon, just a few minutes’ walk from shops, restaurants, a pharmacy, and ski rental shops. The Bex–Villars–Bretaye rack-and-pinion train stop is located right outside the hotel. It provides access to the golf course, hiking and biking trails, and the ski area, all the way to Bretaye.
What are the hotel's environmental commitments?
The Chalet RoyAlp Hotel & Spa is certified under Swisstainable Level 2, the Swiss tourism sustainability program, and our restaurants carry the “Fait Maison” label. We make it a point of honor to highlight local producers and artisans in all our services and offerings.
Is the hotel accessible to people with limited mobility?
The Chalet RoyAlp Hotel & Spa has a room designed for guests with limited mobility. Our staff is available to provide you with information and tailor your stay to your needs.
What is the Welcome Card?
The Welcome Card gives you access to benefits and discounts within the Villars-Gryon-Les Diablerets resort, such as public transportation, the swimming pool, the ice rink, tennis, golf lessons, cross-country ski trails, Glacier 3000...
Details on services and validity periods are available on the Tourism Office’s website.